FAQ

FAQ

Frequently Ask Questions

What's IPTV and how it works ?

IPTV or Internet Protocol Television in simple terms is television over the Internet. It offers access to channels with only a broadband Internet connection.

 
What is your streaming quality ?

We are the first and  the best service provider on the internet, and we provide no freezing technology with 99% uptime.

Is iptv compatible with my device ?

our service is compatible with all devices on the market (Smart TV, BOX TV, Smartphones, Laptop, MAG, Fire TV Stick). What’s more, we offer our own application for easy installation.

How to set up my subscription ?

Installing our subscription is very easy and takes just 2 minutes. You’ll find instructions in the e-mail sent to you after your purchase. And you’ll also find our setup guides page to help you if you need it.

How to pay my IPTV subscription ?

For the Payment of your subscription we accept Payment via Credit and Debit Card and PayPal.

Is the payment secure ?

Yes, of course. Payment is 100% secure and is processed entirely by PayPal, the leader in online transactions, which offers a 180-day money-back guarantee.

How long will it take to receive my order ?

We aim to send you an email with the details of your subscription within 1 hour of purchase. Please note that during busy periods, order processing may be slightly delayed. You can contact us by Mail, WhatsApp or on our website’s instant chat.

Do you offer a free trial ?

Yes, absolutely. We offer a free 24-hour trial with full access to our service.

 
Do you have customer support ?

Absolutely, we have a high quality and very responsive customer support team to help you set up your subscription or to answer and handle all your complaints on (Mail, WhatsApp and instant chat on our website).

 
What TV channels do you offer ?

We offer a very wide variety of worldwide channels covering all major sporting events, movie and entertainment channels etc…

Do you have Netflix, Amazon, Disney+ ?

Yes, the main programs of these streaming services are directly included in our VOD in the different categories Thriller, Action, Comedy, etc… So just search for your program

Can I watch my IPTV subscription simultaneously on different devices ?

No, that’s not possible. You can use your subscription on 2 devices, but not simultaneously. You must alternate use between the two. If the service detects a double connection, it will block your subscription.

if you have any further questions, please do not hesitate to contact us :

WhatsApp

Mail

Instant website chat